Front Desk Officer Needed

29/10/24

Smart Partners Consulting Limited (SPCL) - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Front Desk Officer

Location: Victoria Island, Lagos
Employment Type: Full Time, On-site

Job Summary

We seek a professional Front Desk Officer who is responsible for managing phone calls, correspondence, handling inquires and provide administrative support for a smooth work flow.
The ideal candidate must be friendly and accommodating.
The Front Desk Officer will be the first contact for visitors and client, ensuring an excellent customer service.
Handle inquires, incoming calls and provide administrative support.

Roles and Responsibilities

Greet and welcome visitors in a professional and friendly manner.
Answer and direct phone calls to the appropriate departments.
Handle inquiries and provide accurate information to clients and visitors.
Respond to customer inquiries and provide information about services
Maintain records of visitors and manage visitor log books.
Provide administrative support to the management team as needed.
Issue visitor badges and manage visitor sign-in and sign-out processes.
Coordinate with other departments to ensure smooth operations.
Schedule and manage appointments and meetings.
Assist with various administrative tasks such as filing, data entry, and mail distribution.
Maintain office supplies inventory and place orders when necessary.
Prepare and distribute internal communications.
Monitor and respond to emails in a timely manner.
Perform other duties as assigned.

Education, Qualifications and Experience